FAQs
How to order?
Please follow either of the following steps.
- "BUY NOW" section on the main page/directory
- Visit order.jettbarbecue.sg
- Whatsapp 91522708 to order
"How much to order" FAQs
How much is the minimum order and how many people is it for?
What if my gathering/occasion has more than 3-4 pax?
On our "Buy Now" page, you can choose the number of ribs you want by adding an extra rib or beef rib set. We recommend 1.5-2.5 pax per beef dino rib and sides.
Delivery FAQs
How much are your delivery charges?
Delivery is free of charge for orders 1 beef rib set or more. For orders below $195, our system will automatically charge a delivery charge based on the distance.
Do you have self collection?
We do not allow self collection.
Can I choose a delivery timing?
We will deliver your ribs between 5pm and 8pm. We have 2 time slots for lunch and dinner. Unfortunately, timings will depend on our delivery route. This way we are able to offer free delivery.
If you wish to have the ribs delivered at a specific timing, we can arrange a Grab Express but costs will be bore by the customer. Please notify us 2 working days in advance if you require this service.
Slots FAQs
Why can't you have more slots?
To ensure that Jett Barbecue keeps to the highest standards, we only do a limited quantity of ribs a day. Our smoker, beef and solid wood logs are imported mainly from America. Hence, we will only increase our capacity once we are confident to provide a steady supply of high quality products to our customers. We only want to provide the best to our customers.
I missed the order and there are no more slots anymore, how can I get more slots?
Please do fill in the waitlist (https://forms.gle/DxyZTGMdbqW6NhjeA )
For any other FAQs, please feel free to drop us a Instagram DM on @jettbarbecue. We will return your DM within the day.